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Analyzing Patients\' Complaints: Awakening of the Ethic of Belonging » Isaúde
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Nome da revista:   Volume:   Número:
Advances in Nursing Science
2019-10-01 05:00:00

Analyzing Patients\' Complaints: Awakening of the Ethic of Belonging

Descrição: Nursing ethics are fundamental principles to nursing practice. The purpose of this study is to analyze patients\' complaints filed against nurses from a nursing ethics perspective. This is a qualitative study. The data source is the patients\' complaints filed in a university-affiliated hospital in China. The complaints are categorized into 4 themes: uncompassionate attitudes, unprofessional communication, disrespect of patient rights, and unsatisfactory quality of nursing care. The ethic of belonging reflects nurse-patient relations. Patients expect to be treated with dignity. This study sends out a call for nurse leaders and educators to reevaluate the practice and education of the nursing professional identity.

Seção: Original Articles
Volume: 0
Autor: Ming, Yan; Wei, Holly; Cheng, Hong; Ming, Jie; Beck, Mark


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