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publicado em 15/03/2013 às 14h06:00
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Buying health insurance should not be done on impulse, ANS alert

National Agency of Supplemental Health is warning consumers to be cautious when choosing service offered by carriers

 
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Foto: Agência Senado
João Luis Andrea Baroque (the dir.), Executive secretary of the National Health Agency (ANS)
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João Luis Andrea Baroque (the dir.), Executive secretary of the National Health Agency (ANS)

Despite the constant consumer exposure to ads operators, purchasing health insurance, private or collective, should not be done on impulse, according to guidance from the Executive Secretary of the National Health Agency (ANS), João Luis Barroca.

In an interview with Brazil Agency, he recalled that the NSA has released this week the Practical Guide to Health Plans The idea is to guide those who are already in receipt of any plan and also those who are considering hiring a service provider first.

This guide details in a simple, direct and very accessible language which must be observed when hiring a plan for you or your business. The idea is to reduce the number of bad surprises, he said.

According Baroque, among the items that deserve greater attention of the consumer are accredited network and scope of the plan (national or regional). It is also important to verify that the contract is expected to co-participation (where the recipient pays part of procedures) and the collection of different values, depending on the age of the beneficiary.

If you travel a lot by Brazil, you must choose a plan with a nationwide network. If you're more concerned with a regionalized care should study alternative regional plans. What is important is that there is and there can be no exclusion of any disease, he said. He noted that the coverage of minimum procedures is reviewed by the agency every two years.

In case of doubt, the consumer, the executive secretary of the guidance is that it accesses the guide, available on the agency's website, or contact the Dial ANS (08007019656).

We are clear that the most fragile side of this relationship is the consumer and the agency stands beside him so that better informed, make better purchases, said Barroca. He noted that Brazil is one of the countries with more advanced legislation in the defense of consumer rights in relation to health plans. We must celebrate and continue striving increasingly to give the support that consumers need.

Source: AGÊNCIA BRASIL
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