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publicado em 27/10/2012 às 13h40:00
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A pioneering initiative in the AM sends SMS to remind patients of SUS query

Currently, about 200 thousand people are missing the attendance marked in the state. SMS will be sent 48 hours prior to consultation

 
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Foto: Roberto Carlos/SUSAM
Launch of early warning system for mobile messages, which will help the patient to remember the date and time of the call until 48 hours before the day of the appointment.
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Launch of early warning system for mobile messages, which will help the patient to remember the date and time of the call until 48 hours before the day of the appointment.

Patients with scheduled appointments in units of Amazonas state health will receive messages on mobile remembering the date and time of the call until 48 hours before the day of the appointment. The novelty is the pioneer in Unified Health System (SUS) in Brazil and was launched by the state government, this week, with the goal of reducing the time of service the population. The service is available to users of the system in Manaus. The service will be extended to the interior from the next year.

All months are scheduled over 600 thousand queries for specialized medical care and examinations in specialized care units maintained by the State Department of Health (Susam). According to the Regulation System (Sisreg), stock registration information from state health service, on average, about 200 thousand people are missing the scheduled service, the equivalent of 40% of the vacancies available in the network.

The main claim is forgetting the date. The problem ends up helping to increase the waiting time for places in the network.

According to the State Secretary of Health, Rosemary Wilson, the SMS sent to the phone of the patient is expected to reduce the waiting time for care in general. Over 70% of patients seeking consultations and examinations in the network have cell phone registered to contact.

We will optimize the care using technology. We identify that most mobile users have registered on Sisreg and developed this system to make life easier for them and also to improve the service in general. Many vacancies available in the network are filled and unused. This creates a new demand, because the patient will return to mark new query, said Rosemary.

Educator Hildamar Silva participated in the testing of the new system and received an SMS on your phone telling you about the query. For her, the new service is approved. I believe that is a breakthrough in health. Today our life is very race and for sure this will help us not to miss appointments.

The messaging system coupled to Sisreg function, implemented in 2009 to computerize and regulate the process of exams and specialized consultations on Amazon. To deploy the system messaging phone, will invest U.S. $ 34 500 per year.

Source: Isaude.net
   Palavras-chave:   Consultation    Mobile message    SUS    Unified Health System    Amazon   
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