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publicado em 02/08/2012 às 18h39:00
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Access to Information Act is discussed in Brasilia with listeners SUS

Seminar was divided into two thematic tables that addressed the new law and the implementation of the Citizen Information Service

 
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The Department of Strategic and Participative Management (SGEP) of the Ministry of Health (MOH) brought together some 180 listeners SUS several states and municipalities, on Wednesday (1), in Brasilia, to ask questions about the Law on Access to Information.

The seminar was divided into two thematic tables, and discussed how the law is being applied by some agencies at the federal level. The first table had as its theme 'Access to information is the rule and secrecy is the exception.' The second dealt with the 'Implementation of the Citizens Information Service (CIS) ouvidoras by the Ministry of Health, the Ministry of Social Development and Hunger Alleviation and the Ministry of Sports.'

According to the Program Director of the Executive Secretariat of the Ministry of Health, Giliate Coelho, even before the law went into effect on May 16, the folder was already fitted with the SIC.

Of all the requests for information made to the Ministry of Health 99% were answered. Of these, 93% of applicants were satisfied already with the first answer. "The Ministry now has its central tele-service. However, we are enhancing the service with more equipment and personnel," said the director of the Department of Ombudsman of the SUS (Doges), Luis Carlos Bolzan.

The director of the Doges also stressed that the Ombudsman SUS has also been an instrument of access to information for users. "We received about 4 million contacts per year. In addition, we started to conduct satisfaction surveys. Only with women benefit from the Network Stork, 30 000 questionnaires were applied," he said.

According to a survey, since the law came into force, the highest body to provide information requested was the Superintendent of Private Affairs (SUSEP), followed by the National Social Security Institute (INSS), the Central Bank, Ministry of Planning, Budget and Management.

Source: Isaude.net
   Palavras-chave:   Access to Information Act    Ombudspersons    Health services    Ministry of Health    Brasília   
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