publicado em 19/03/2011 às 12h00:00
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Virtual Communities benefit the doctor patient relationship, study shows USP

Researcher available on the Internet a questionnaire on who had access to virtual communities related to disease

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Internet access makes patients better prepared to interact with medical
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Internet access makes patients better prepared to interact with medical

It was the time when a patient only heard the doctor's recommendations and with the prescription in hand, took on the drug. According to the researcher Wilma Wood, currently there is more interaction in this relationship. With the Internet, plus access to information, patients participate in virtual communities. This helps them be better prepared to interact with the doctor, says Wilma. Graduated in Social Communication in the area of ​​communication and marketing, she is the author of a study presented at the School of Public Health (FSP) of the University on the topic.

To make your search, Wilma has released a questionnaire on the Internet, focusing on the patient, who had on access to virtual communities related to disease. The questionnaire was circulated in telecentres and hospital associations. Later, I used discourse analysis to evaluate the responses, the researcher points out, noting that his study is qualitative. Altogether, according to Wilma, we analyzed the responses of 177 people discursive.

Besides the analysis of discourse, the researcher also participated in some virtual communities on the Internet as an observer, by examining its contents. It was three communities that participated Wilma: one composed of people with hepatitis C, the second with patients who had thyroid disorders, and the third of healthy people. It was important to observe the behavior of people affected by epidemic diseases that lead to death, as is the case of hepatitis C. In the case of the thyroid, it is a chronic degenerative disease, he says.

More weather

According to Wilma's observations and analysis of responses in the questionnaires, she points out that, for the patient, the query would be ideal: People want the professionals to dedicate more time to consultation and that look straight in the eye, he says. In virtual communities, Wilma built a range of interaction. First observation of the input and dialogue, and subsequently the exchange of information.

According to the researcher, a very common today is the person before a medical diagnosis, consulting the Internet. By knowing who was diagnosed with hypertension, for example, is a common patient type in the term in search engines, says Wilma. Another approach, which is participating in virtual communities, it generates mutual help among people affected by the same disease. All such information, which ultimately generate knowledge, usually taken to the doctor by the patient will have more interaction with health professionals during the consultation. The more interaction, coupled with greater knowledge about their disease, causes the patient to have greater involvement in their treatment, which will generate more health, says Wilma.

Right to medical records

Wilma recalls that the medical records should be accessible to patients. And this is in line with the constitution. By law, institutions and physicians are obligated to provide all information to patients about diagnoses and treatments described. However, as pointed out by the researcher, few patients have such information. Even under the new Code of Medical Ethics, as the researcher continues, doctors admit that the patient is entitled to a second opinion.

She says that from the 1990s, some facilities began to provide the records in their own care. It was called electronic medical records, recalls.

The Internet, according to the researcher, facilitated further access.

Today, the most lab already provides results of laboratory tests by the World Wide Web, streamlining access to information. In relation to medical, Wilma believes the results have also been positive. It is healthier for the medical professional that the patient participates in decision-making about their illness. Although most physicians believe that applies to Internet access, others find the procedure unnecessary, and this created some conflicts, says the researcher.

The study is necessary to transform: transformation in the power relationship established between physician and patient (one study in virtual communities) was submitted on March 3, 2011, under Professor Fernando Lefèvre, Department of Public Health Practice, the FSP .

Source: USP
   Palavras-chave:   Internet    Virtual    Value    Community    USP   
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